Privacy Policy

  1. Introduction

OWO LENS ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website owolens.com, make a purchase, or otherwise interact with us. By using our website, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect
  • Personal Information: When you place an order, register for an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Non-Personal Information: We may collect non-personal information such as browser type, device type, IP address, and website usage data through cookies and similar technologies to improve our services and user experience.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and delivery.
  • Customer Service: To provide customer support and respond to your inquiries.
  • Marketing: With your consent, we may send you promotional materials and offers. You can opt-out of marketing communications at any time.
  • Website Improvement: To analyze website usage and improve our website, products, and services.
  1. How We Share Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are required to keep your information confidential and secure.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  1. Security

We take the security of your personal information seriously and use various measures to protect it. All payment information is encrypted using secure technology, and we do not store your payment details on our servers.

  1. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website. You can control or delete cookies through your browser settings.

  1. Your Rights

You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us at realowolens@gmail.com.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of the website after any changes indicates your acceptance of the new policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

OWO LENS Customer Service
Email: realowolens@gmail.com
Phone: 03300878063
Address: Muslimabad Society Near New M.A Jinnah Road, Karachi, Pakistan, 74000